Effective Date: July 27, 2026

Welcome to Gopalan Silk Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.

1. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Shipping & Billing Address
• Payment Information (processed securely through payment gateways)
• Order History
• Device and Browser Information

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders.
• Communicate order updates and customer support.
• Improve our products and website experience.
• Send promotional offers (only with your consent).
• Prevent fraud and maintain website security.

3. Payment Security

We do not store your debit/credit card or banking details. All online payments are processed through secure and trusted payment gateways.

4. Information Sharing

We never sell or rent your personal information. Your details may only be shared with trusted logistics partners, payment providers, or legal authorities when required.

5. Cookies

Our website may use cookies to improve browsing experience, remember your preferences, and analyse website performance.

6. Data Protection

We use appropriate technical and organisational security measures to safeguard your personal information.

7. Your Rights

You may request to update, correct, or delete your personal information by contacting us.

8. Contact Us

Gopalan Silk

Address:
Tanti Bazar Road, Near Jain Mandir, Champanagar, Bhagalpur, Bihar – 812004

Phone/WhatsApp: +91 9576348791

Email: gopalansilkbgp@gmail.com | info@gopalansilk.com